Library Specialist, Great Falls Public Library

By IS Lab May 11, 2021

This post was originally published on this site.

Great Falls Public Library

Paraprofessional responsibility for performing technical library services to patrons that includes a range of informational services, including reference, technology support and inter-library loan work.  This position also provides support in the circulation department as needed.

Essential Functions of Work

Staffs the Reference Desk

  • Assisting patrons in making effective use of library
  • Providing readers advisory services for library patrons
  • Training and assisting users on procedures, policies, use of computer and related areas
  • Answering patron reference questions
  • Assisting patrons to use to the library catalog, library databases, MontanaLibrary2Go and other internet resources to retrieve materials and information
  • Assisting patrons with smart devices (tablets and phones)
  • Obtaining interlibrary loan items for the library or its patrons and completing requests for other libraries for various resource materials.
  • Assisting patrons to reserve Library materials or spaces
  • Processing Library materials (such as newspapers, magazines, Value Line…) to make them accessible to the public
  • Receiving and collecting fines and fees from patrons
  • Providing Notary Service
  • Documenting service statistics

Staffs the Circulation Desk

  • Receiving and checking out various library materials to library patrons
  • Responding to questions from patrons (in person, by phone, electronic…) regarding the physical location of resources, resource requests and other routine information inquiries
  • Registering new patrons, updating patron cards and sending patron faxes
  • Receiving and collecting fines from patrons on overdue and lost library resources
  • Restocking shelves with new inventories of books, videos and other resources
  • Receiving and collecting fines from patrons on overdue library resources (including Claims Returned and Payment Plan procedures)
  • Maintaining holds shelf
  • Conducting routine clerical activities as requested by library staff

Contributes to making the Great Falls Public Library environment welcoming and inviting place

  • Shelving and shifting Library materials as needed
  • Ensuring that Library public spaces are organized and stocked appropriately
  • Making displays
  • Enforcing Great Falls Public Library policies (including behavior policies, computer use policies and materials policies)
  • Participating in the promotion and delivery of Library programs

Supports the development of the Great Falls Public Library Collection

  • Creating reports and informational materials (such as book reviews, displays and book suggestion lists) as requested
  • Reviewing Collection Development resources and making suggestions as appropriate
  • Under the direction of the Collection Development Librarian, weeding and discarding Library materials
  • Repairing Library materials (either doing repairs or routing materials correctly)
  • Participates in the professional development of self and others. Participates in committees and professional organizations as appropriate

Job Qualifications

  • Combination of education and experience equivalent to a high school diploma and two years of college-level coursework in library science or a related field
  • Two years of experience within a library setting
  • Working knowledge of the principles and practices of library operations
  • Working knowledge of existing standard reference and bibliographical resources
  • Ability to establish positive working relationships with co-workers, supervisors and the general public
  • Knowledge of the library’s policies, procedures and practices
  • Ability to communicate effectively, both orally and in writing
  • Maintains files in orderly and efficient manner
  • Deals tactfully, respectfully and effectively with patrons and staff
  • Compiles requested materials, lists, statistics and related information quickly and accurately
  • Effectively promotes enthusiasm for library services
  • Establishes and maintains effective working relationships with fellow employees , supervisor, patrons and the public

To apply for this job please visit