Washington State Library
The Office of Secretary of State (OSOS) offers some of the most unique and diverse job opportunities in state government. Its critical responsibilities include: ensuring a fair and accurate elections process; connecting Washingtonians through the power of libraries; protecting our important government records; and registering corporations and charities. The Secretary of State also administers vital community programs that inspire giving, document our history, and assist crime survivors in avoiding further abuse. This independent office under the state Constitution operates from facilities in the Olympia area and statewide.
The OSOS is looking for top-performing employees who embody its core values of integrity, service excellence, visionary leadership, collaboration and teamwork. It is committed to both employee growth and work-life balance. The benefits of working in state government also include potential eligibility for the federal Public Service Loan Forgiveness program.
The Washington State Library connects people to the power of libraries. As Washington’s oldest cultural institution, the library’s unique and rare collections date back to territorial days. Resources include historical print and digital compilations, collections of state newspapers and maps, state and federal government publications, and the Ask-a-Librarian service.
The library benefits local libraries and their patrons through its consulting services, grants, subsidies, training, and programming. Additionally, the Washington State Library provides services to state prison and state hospital libraries. OSOS also operates the Washington Talking Book & Braille Library (WTBBL) in Seattle, a library for people unable to read standard print.
This position also supports collection maintenance and development activities, such as capturing, uploading, and other tasks related to electronic state and federal publications, develops and maintains the public documents collection, and participates in marketing and outreach efforts.
Professional Level Research Assistance to Customers
- Staffs reference service points, including the circulation/reception desk, reference desk, and online chat reference service; determines the best way to answer reference questions by conducting reference interviews; responds to requests received through all customer gateways
- Conducts research to respond to information requests; utilizes reference resource materials, catalogs, indexes, databases and legal materials to identify and analyze sources to answer questions
- Assists customers with use of all the collection, including federal and state publications, general and specialized reference, newspapers and periodicals, databases, and the website
Electronic State Publications
- Makes corrections to electronic state publications metadata in the Digital Archives web admin interface
- In coordination with the state depository coordinator, works with the Digital Archives to resolve technical issues involving the electronic state publications portal
- Approves electronic state publications submitted by state library and other agency staff
- Monitors state agency websites for new publications
- Captures publication files from state agency websites
- Submits files to the Digital Archives after adding appropriate metadata
- Converts non-pdf publications into pdf format
- Creates, and/or adds publication links to, html pages for serials/multi-part monographs
Marketing and Outreach
- Participates in marketing and outreach efforts to publicize WSL collections and services. Contributes to online marketing efforts by writing blog posts and creating content for new and existing pages on the library’s website
- Creates quarterly, or more frequent, displays highlighting materials from a single collection or a variety of collections
- Provides instruction, workshops, and tours. Gives presentations highlighting collections and services to internal and external groups
- Assists other Central Library staff members with outreach and special projects, such as creating displays, preparing and/or giving presentations, and attending and/or staffing booths at events
- Other duties as assigned
- A Master’s degree in library science from an American Library Association accredited program
- Two years of experience working as a professional librarian
- One year of current experience as a professional librarian, providing reference services in person and using the telephone, email, online chat. (current is defined as within the last 5 years)
- Knowledge of Washington state history and government
- Excellent English language communication skills—written and verbal
- Professional online communication skills—demonstrating courtesy, discretion and etiquette
Knowledge of AACR2, RDA and MARC
- Proficient in Microsoft Office productivity tools: Outlook, PowerPoint, Excel
- Working knowledge of Adobe Acrobat Professional, Microsoft Access, and HTML
- Familiarity with Washington state and federal government publications
Work is performed almost exclusively indoors in an office environment. Exposure to hazards is limited to those commonly found in government office environments. Standard business core hours of work hours are Monday-Friday from 8:00 AM to 5:00 PM. Occasional local or out of state travel may be required. If driving a vehicle for business purposes, will be required to submit a valid driver license to supervisor. Duties require the use of standard office furniture and equipment (e.g., desk, filing cabinet, computer, printer, telephone, fax machine, copy machine, etc.) and various scanners for digitization. Works with both internal and external customers, including other state agencies, by phone, email, virtual chat, and in person. Frequent contact with customers, including some contact with those who may be angry, distraught, or frustrated. The incumbent in this position must be able to lift up to 40 lbs., and stand, bend, stoop, kneel, reach, grasp, climb on and off of stepstools, push and pull fully loaded book carts, lift, carry, and crank compact shelving handles with or without a reasonable accommodation.
How to Apply
- To be considered for this this position you must attach a resume and a letter of interest describing how your experience and qualifications relate to the position description and the required and preferred/desired qualifications.
- You must complete the supplemental questions at the end of this application. Incomplete responses such as “see resume” will not be considered. In addition, if the employer you identify in the additional information section is not included on your resume or work experience profile, you will not receive credit.
- All veterans must include a copy of your DD214 to receive preference in the hiring process. You must redact your social security number before attaching it to your application.
- Special Requirement: Certification by state librarian authorized through the Office of the Secretary of State – this qualification is not mandatory for application but is mandatory for employment
The Office of the Secretary of State is an equal opportunity employer (EOE). We do not discriminate on the basis of religion, age, sex, marital status, race, color, creed, national origin, political affiliation, military status, sexual orientation, or any real or perceived sensory, mental or physical ability. All interested candidates are encouraged to apply. Persons of disability needing assistance in the application process, or those needing this announcement in alternative format, should call (360) 704-7145.
To apply for this job please visit www.governmentjobs.com.