Information Architect, Kaiser Permanente

Kaiser Permanente

Kaiser Permanente is seeking an Information Architect to work within our Digital Experience Center to enhance findability and overall user experience throughout Kaiser Permanente’s web and mobile channels.

Key Responsibilities

  • Define website and app navigation and key user flows.
  • Collaborate with content strategy to define content groupings.
  • Partner with specialists to define and enhance metadata, search, and personalization.
  • Define research requirements to support IA activities and partner with the User Research team to carry out studies that generate the needed data.
  • Create key deliverables such as sitemaps, user flows, and navigation wireframes to communicate and document the IA.
  • Collaborate with other UX team members, product managers, and developers to meet the needs of Kaiser Permanente’s consumers and internal stakeholders.

Requirements

  • Bachelor’s degree in information science, psychology, HCI, interaction design, or related field (or equivalent experience).
  • Experience defining website and/or application structure, navigation, and user flows.
  • Excellent communication, presentation, and interpersonal skills.
  • Familiarity with requirements analysis and user research methods.

Preferred Qualifications

  • Master’s degree in information science, psychology, HCI, interaction design, or related field (or equivalent experience).
  • Healthcare or financial services industry experience.
  • Experience designing for responsive web and native mobile apps.
  • Experience with interaction design.
  • Experience working in a large enterprise or similarly complex environment.
  • Skilled with conceptual sketching and workshop facilitation.