Library Systems & Applications Developer, College of San Mateo

College of San Mateo


This position reports directly to the Director of Web Services in the department of Information Technology Services at SMCCD District. The Library Systems & Applications Developer will play a key role in enhancing and optimizing the Library’s enterprise systems, including leading SMCCD’s Library Services Platform migration and providing support for Cañada College, College of San Mateo, and Skyline College. The Developer will be responsible for providing the programming and technical expertise needed for the development, integration, and support of a wide array of library systems, applications, and services, including Alma, Primo, discovery, user interfaces, interlibrary loan, EZproxy, and other systems and applications, in order to enable quality services and efficient workflows and meeting the needs of our diverse user community.

The Library Systems & Applications Developer will collaborate with classified staff and faculty librarians, and primarily serve as the point of contact for troubleshooting circulation, access, and any systems-related issues, develops Library Systems Platform (LSP) trainings, works with ExLibris and other relevant vendors, and advocates on behalf of the three SMCCD Libraries on system- and technology-related issues.

This is a temporary 2-year position. The anticipated start date for this position is Summer 2019.

Salary Range:  $97,056-$123,888

Duties and Responsibilities

The duties below are representative of the duties of the classification and are not intended to cover all of the duties performed by the incumbent(s) of any particular position. The omission of specific statements of duties does not exclude them from the position if the scope of work is similar, related, or a logical assignment to this classification.

1. Administer, configure, troubleshoot, and coordinate the support of the Library’s applications and enterprise systems, such as Alma, Primo, Interlibrary Loan, EZproxy server, and related applications

2. Develop and implement procedures to integrate and maintain library systems with campus, university, or third-party systems and applications (e.g. Banner, Ebsco Discovery Service, LibGuides, and Canvas (LMS) etc.)

3. Utilize available APIs and web services and develop or modify API scripts as needed, for data retrieval and system integrations with third-party applications and systems

4. Work with SMCCCD IT and other stakeholders to implement, maintain, and enhance the Single Sign-On authentication for library applications and the patron data feed interface to populate library systems

5. Work to seamlessly integrate records from disparate systems into the discovery system

6. Research, recommend, and adopt standard and emerging tools, techniques, methods and applications to improve efficiencies, provide new services to library patrons, and improve access to the library’s digital resources

7. Provide support for third-party applications that interface with library systems

8. Conduct continuous evaluation and enhancement for Library search, discovery, and access experience for all library users

9. Participate in the design, development, and implementation of all interfaces and platforms that support the delivery of library services and collections; provide written documentation and training in support of these applications and services

10. Customize the public interface using scripting languages and web authoring tools

11. Prepare and maintain logs, reports, and statistical data to assist the libraries in maximizing data-driven decision making through compiling and organizing system statistics, including annual statistics as required for ACRL, the Community Colleges Chancellor’s Office, and Accreditation

12. Troubleshoot problems reported by library staff, and, when needed, follow-up with vendor support staff

13. Document workflows and standards related to all aspects of the library systems, services, and related applications

14. Collaborate with SMCCD Libraries and CSM Archives to develop and expand support for digital asset management and discovery tools, including the development of an Institutional Repository, interfaces, maintenance, and customization of various archival utilities

15. Participate in developing library information technology-related projects as needed

16. Perform security reviews, code and system updates, and backup and recovery processes for related library applications

17. Provide professional and courteous technical support for a wide variety of applications and systems; assist in identifying problems and provide reliable and sound technology-based solutions, as needed

18. Schedule and manage annual maintenance procedures

19. Confer regularly with LSP vendor staff

20. Participate and work with other librarians on statewide aspects of the LSP to ensure SMCCD content is represented in any of the shared catalogs as well as collaborate on the development of regional ILL resources

21. Train library staff on systems and applications as needed

22. Perform other duties as assigned

Minimum Qualifications

• A combination of education and experience equivalent to a Master’s degree in library science, library and information science OR a closely related field

• 1+ years’ experience in a library setting

• Demonstrated cultural competence, sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds of community college students, faculty, and staff

Knowledge Skills and Abilities

1. Experience with using the administrative functions of Integrated Library Systems

2. Experience using the administrative functions of Ex Libris Alma and Primo

3. Experience with library discovery (e.g. Ebsco Discovery) and delivery systems and tools

4. Experience working in an academic library setting and knowledge of access services, technical services, and digital library services

5. Knowledge of standards and best practices for web accessibility and ADA compliance, and understanding of Section 508

6. Strong problem-solving skills and attention to details

7. Ability to effectively troubleshoot technical problems, isolate causes, and implement solutions

8. Strong service orientation and awareness of end-user needs as related to library services and technologies

9. Knowledge of current library metadata standards and data formats, including RDA, AACR2, MARC, Dublin Core

10. Strong oral and written communication skills to articulate technology strategy to non-technical staff and patrons

11. Proficiency in working with personal computer operating systems (Windows and MAC OS), spreadsheets, and word processing

12. Knowledge of other Library-related systems such as Ebsco Discovery System, Libguides, and EZProxy


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