Library Support & Development Services Program Manager

By IS Lab April 23, 2020

Website State of Oregon

Application Deadline: 05/04/2020

Agency: Oregon State Library

Salary Range: $5,670 – $7,959

Position Type: Employee


Library Support & Development Services Program Manager

The Library Support & Development Services Program Manager reports to the State Librarian and manages the Library Support & Development Services division. The Library Support & Development Services Division of the State Library is responsible for consulting with Oregon libraries to improve local library service for all Oregonians. The division provides planning for statewide library development, consulting, continuing education services for local libraries, and administers all state and Federal library grant programs.

In this role, you will manage all aspects of the Library Support & Development Services division at the State Library. This essential work includes communicating the vision and direction for the division within the framework of the agency’s overall mission and strategic priorities, providing policy guidance, and clarifying priorities. Additionally, personnel management is essential in this role as you support and guide staff in their assigned activities to accomplish the agency’s mission, and work to ensure staff have the resources and training needed to deliver quality products and services

The Library Support & Development Services Program Manager is responsible for the overall success of Library Support & Development Services programs and services. This includes priority-setting, aligning services and programs with stakeholder needs, developing program goals and tracking outcomes, developing and monitoring budgets, and providing direction and guidance for staff in the implementation of programs and services.

About the State Library of Oregon

The State Library’s mission is to provide leadership and resources to continue growing vibrant library services for Oregonians who are print-disabled, the Legislature and state government, and all Oregonians through local libraries.

The agency consists of four primary divisions that are passionately focused on the specialized services provided:

  • Government Information and Library Services – Quality information services to assist state employees in the efficient performance of their jobs and in more effective decision making for state government.
  • Library Support and Development Services – Leadership, grants, and other assistance to improve library service for all Oregonians.
  • Operations – Agency’s administrative management functions such as board support, financial management, facilities management, volunteer management, information technology management, communications, and other administrative support services.
  • The Oregon Talking Book and Braille Library – A free library for any Oregonian with a print disability, which includes visual, physical, and reading impairments.


For a full list of responsibilities, please visit:

Library Support & Development Services Program Leadership

Responsible for the overall success of Library Support & Development Services programs. This includes priority-setting, aligning services and programs with stakeholder needs, developing program goals and tracking outcomes, developing and monitoring budgets, and providing direction and guidance for staff in the implementation of programs and services. Current Library Support & Development Services responsibilities and programs include:

  • Administration of the Federal LSTA grant program, and the Ready to Read state grant to improve public library services to children. Associated duties include developing and monitoring budgets, reporting outcomes, communicating with the Institute of Museum and Library Services, and leading the development of the agency’s LSTA five-year plan.
  • Library development information and consulting, including consulting assistance in the areas of school libraries, youth services, technology planning, library governance and administration.
  • Library statistics collection and activities of the Oregon intellectual Freedom Clearinghouse service.
  • Continuing education offerings for library workers.
  • Statewide databases licensing program, Answerland online reference services, Libraries of Oregon database portal, and Oregon School Library Information System (OSLIS).
  • Implementation of the statutes and administrative rules regarding the minimum conditions public libraries must meet to be officially recognized as public libraries by the State Library.


Evaluates programs and services:

  • Manages the performance measurement of programs and evaluates the quality of services provided through reports, statistical data, and feedback from clientele.
  • Reports quarterly on program outcomes and progress in achieving goals.
  • Guides staff in initiating and implementing program improvements to increase efficiency and benefit clientele.

Budget Development & Management:

  • Responsible for the development and management of a division budget of $7.6 million.
  • Develops plans and monitors the spending of Library Services & Technology Act (LSTA) federal funds received through the Institute of Museum and Library Services (IMLS), working within IMLS policies and procedures for spending, tracking, and reporting.
  • Provides oversight of the administration of Ready to Read state grant funds for early learning initiatives and summer reading programs to public libraries throughout the state.
  • Communicates with vendors, works with the agency DPO and staff on database procurement processes, and in consultation with the Chief Operating Officer and DAS ensures contracts meet agency needs and State requirements.


Manages Library Support & Development Services staff:

  • Completes annual performance reviews and provides ongoing performance feedback using accepted performance management principles and practices.
  • Encourages professional development of staff.
  • Interviews, selects and provides training for new staff.
  • Hears and resolves employee grievances.
  • Recommends or initiates personnel actions such as promotions, transfers, or disciplinary action in order to ensure adequate and competent staffing for the programs.

Agency-wide leadership

  • Participates on agency management team, carrying out responsibilities to further the progress of the agency’s mission, goals, and objectives.
  • Participates in policy development; participates in the preparation of biennial budget requests; prepares reports for Library Board packets and presents information at State Library Board meetings; communicates vision and direction; represents and speaks for the State Library at national, regional and state library association meetings, and other library-related meetings.
  • Assists the State Librarian in the development and implementation of statewide and agency programs, including the implementation of the legislatively authorized statewide programs; encourages participation in national and statewide professional associations and partnerships with Oregon’s libraries.
  • Commits to the Library’s continuous improvement goals by participating in agency committees, workgroups, task forces, and project meetings.

Contribute to positive work environment

  • Contributes to a positive and productive work environment, works cooperatively with coworkers, and provides positive customer service to the public, coworkers, and other state employees.
  • Supports the agency’s volunteer program to achieve the mission and goals of the volunteer Program Strategic Plan.
  • Participates in an annual performance review process, maintains and accomplishes individual training and development plan, actively participates in agency training activities.
  • Actively supports agency Affirmative Action and EEO goals; engages team in supporting Affirmative Action goals; Recognizes value of individual and cultural differences and creates work environment where individual differences are valued and respected.
  • Regular attendance is an essential function required to meet the demands of this position and provide necessary services.

Benefits of working for the State of Oregon

This position is located in Salem, Oregon. Salem offers many dining and entertainment options, parks, and public transit. The State of Oregon offers a generous and affordable health and benefits package. Benefits include paid holidays off, accrued and paid time off, and optional benefits such as life insurance, short-term and long-term disability, flexible spending accounts for health care and childcare expenses, and student loan forgiveness when qualified. Opportunities for career growth and development are vast and encouraged. When you join state government, you join a community of more than 30,000 employees who are dedicated to making Oregon a fantastic place to live, work and play!


A Masters in Library Science (MLS) degree from an accredited institution; and 2 years of library management experience.

Candidates who are the most competitive will possess the following background, skills, and experience:

  • Ability to think strategically and highlight current trends to formulate and implement key priorities that align with the State Library of Oregon’s mission and Governor’s priorities.
  • Knowledge of the principles and practices of budgeting and funding sources as they relate to program management.
  • Understanding of the legislative process and the principles and practices of employee relations.
  • Experience leading by example and foster a culture of accountability to create and deliver measurable high quality, timely, and cost-effective results.
  • A seasoned professional with sound decision-making skills that seeks to understand impacts of decision-making and commits to action to accomplish organizational goals.
  • Skilled at managing the balance between executing on short-term goals and strategies while developing a long-term vision for programs, goals, and priorities.
  • Fosters and promotes the importance and value of a diverse, discrimination and harassment-free workplace; respects diversity of opinions, ideas, and cultural differences; and supports outreach and diversity-related efforts.
  • Skill in interpersonal communications, facilitation, problem solving, and conflict resolution methods to facilitate decision-making.
  • Experience in the evaluation and development of programs and services.
  • Experience supervising staff including hiring staff, planning and assigning work, conducting periodic reviews and evaluations, determining development needs and arranging for training, motivating staff to work effectively, coaching and determining the need for disciplinary action.


How to Apply

  • Current State of Oregon employees – You must apply through your employee Workday account. At the time of application, please attach your current cover letter and resume
  • External Applicants – Please visit the State of Oregon job opportunities web-page to submit your application for the position, which includes your current cover letter and resume

Want to Know More? Let Me Help!

  • Your candidate profile, cover letter, and resume are the perfect place to display your interest in the position and highlight the skills and experience you will bring, making you the best candidate for the position. Submissions are screened for consistency of information and communication skills at the professional level (attention to detail, spelling, grammar, etc.).
  • The salary listed is the non-PERS qualifying salary range. If the successful candidate is PERS qualifying, the salary range will reflect the additional 6.95%. Please review the Classification and Compensation page for more details, or you may visit our website for information on Pay Equity.
  • If you have questions about the job announcement, or need an alternate format top apply, please contact the Senior Recruiter, Amber Ingram, at: |  503-798-3978.
  • Applicants must be authorized to work in the United States. Applicants who require VISA sponsorship will not be considered at this time.
  • This announcement is for one, full-time, permanent, Principal Executive/Manager D position that is management services, and is not represented by a union.
  • This recruitment may be used to fill future vacancies.

To apply for this position, please visit the State of Oregon job opportunities web-page

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