Frequently Asked Questions

How can I print?

In the IS Lab, you can purchase 100 pages in print credit for $5.

How do I reset my password?

To reset the password for your GSE&IS account, see a staff member in the Educational Technology Unit (ETU).

Where can I get help with my schedule?

See Michelle Maye in Student Services.

How do I join the right mailing lists?

See the instructions here.

May I reserve space and assistance in the lab?

Absolutely! The IS Lab’s four zones can accommodate a variety of group sizes and activities. Zone A is suitable for larger group meetings, such as classes and workshops. In Zone B, members of the GSE&IS Community have access to computing resources, small group work spaces, and a reading area beside our library stacks. Zone C is home to our growing audio-visual transfer stations and a communal table for group work. Zone D is the perfect spot for a few people to settle in for a good read at any age; we invite our youngest community members to join us here for readings from our Children’s Book Collection. Be sure to book space in the IS Lab at least 24 hours in advance. To meet with the IS Lab Director, schedule an appointment during Office Hours. For help with course-related research, consult with our IS Lab Staff Monday through Thursday between 9am and 4pm.

How may I get help with my research?

Looking for help with your papers, assignments, and research projects? You can drop by one of our libraries, schedule a free research consultation, or get research help online 24/7. See http://library.ucla.edu/questions for more information.

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