City of Omaha
This is para-professional library work performing skilled library duties and providing customer services. The employee in this position works both independently and as part of a team with guidance from a supervisor.
- Delivers customer services to all library users, both internally and externally.
- Answers patrons’ reference questions in person, over the telephone, and online by searching online catalogs, subscription databases, internet resources, and print materials.
- Trains and assists library patrons in the use of the library’s online and printed resources.
- Checks books in and out and issues library cards.
- Advises readers by recommending authors, titles, and topics of interest.
- Assists in the selection and replacement of library materials.
- Delivers story times, programs, and tours for a variety of ages and community groups.
- Assists in planning special programs; arranging publicity for special events; composing and disseminating information material and coordinating the efforts of public relations and advertising firms retained to promote planned events.
- Creates content via online and print methods for staff development needs; delivers new employee orientation and continuing education content as part of a team.
- Enters catalog data into the library online database so that materials may be searched and identified through the library automation system.
- Provides work direction to clerical staff, library aides and volunteers.
- Keeps informed of developing library practices and issues.
- Maintains regular job attendance in accordance with a schedule established for the position by the supervisor.
- Performs other related duties as assigned or as the situation dictates within the scope of this classification.
- Two (2) years of college-level education AND Six (6) months of experience working in a library.
- Knowledge of and ability to operate a computer or other technology using standard or customized computer or systems software applications appropriate to the assigned tasks.
- Knowledge of standard library principles, procedures, and services, and materials.
- Knowledge of library reference and resource tools.
- Ability to learn and adapt to advances in computer and electronics device technology and software.
- Ability to view printed text on book bindings to retrieve library materials.
- Ability to use tact and diplomacy when interacting with difficult patrons.
- Ability to maintain patron confidentiality.
- Ability to use library principles, methods, and techniques in collection, development, cataloging, classification, circulation, programming, staff development, and reference services.
- Ability to use and explain the functions of library tools and facilities.
- Ability to communicate both verbally and in writing.
- Ability to establish and maintain effective working relationships with fellow employees and the general public.
- Ability to understand oral or written instructions.
- Ability to adhere to safety policies, procedures, and guidelines.
- Ability to stand, walk, and bend from 76 to 100% of the time; reach, stoop, squat, crouch, and push from 51 to 75% of the time; and to climb, balance, kneel, crawl, pull, and sit up to 25% of the time.
- Ability to use up to fifty (50) pounds of force up to 33% of the time, up to twenty (20) pounds from 34 to 66% of the time, and up to ten (10) pounds of force from 67 to 100% of the time to move objects.
- Must be able to transport oneself or coordinate transportation to worksites throughout the City during the course of the workday.
- Must be able to work flexible schedules that include evenings and weekends.
- Fluency in other languages preferred.
To apply for this job please visit omahaprod-lm01.cloud.infor.com.