If you are a champion of excellent customer service and like innovating on behalf of customers, mentoring staff, connecting with the community, and seeing the direct results of your efforts, this is the perfect blend of job responsibilities. Our Library Region Managers facilitate communication on the superhighway between the administration and the front lines of service. They provide administrative leadership and management oversight of a group of branch libraries.
- Establishes regional goals and strategic priorities and guides the work of library managers and supervisors
- Conducts ongoing evaluation of services, policies, procedures, and operations for the libraries in the region; works with library managers and supervisors to plan improvements, implement changes, document processes and report results
- Responds to customer concerns
- Collaborates with Library Administrative Departments to support library operations, solve issues and plan improvements
- Monitors budgets; identifies capital needs, library improvements, layout changes, and equipment needs
- Coordinates with library managers and supervisors to identify programming needs, establish outcomes and define program standards
- Coordinates with library managers and supervisors to develop a collection weeding schedule and procedures, conduct circulation analysis, and implement collection merchandising techniques
- Conducts performance planning with direct reports; models effective methods of performance management; recommends staff training and developmental opportunities
- Works with library managers, supervisors, and HR to promptly address staff work performance or conduct problems
- Identifies opportunities in the community to extend reach and services of the library; represent the Library District to Friends groups, foundations, educational institutions, businesses, and governments; assists library managers and supervisors to make critical decisions about when and where to offer outreach services
- Travel between branches in the region to provide coverage, conduct programs, attend meetings or training, and travel to the administrative offices required.
- Master’s degree in Library Science from an American Library Association (ALA) accredited school
- Five (5) years of professional library experience
- Three (3) years of supervisory experience
- Must possess or have the ability to obtain an Arizona driver’s license by the time of hire
- Public library experience (preferred)
Typically, successful candidates are hired at a salary rate up to the midpoint of the range, based on relevant experience, internal equity, and budgetary allowances.