Chief, Research and Reference Services, Library of Congress

By IS Lab April 13, 2020

Website Library of Congress

Job Details

  • Opening Date: March 24, 2020
  • Closing Date: April 24, 2020
  • OPM Control Number: 563690900
  • Vacancy Number: VAR001193
  • LC Organization Unit: Library Services
  • Grade: SL- 00
  • Series: 1410
  • Minimum Salary: $131,239.00
  • Maximum Salary: $197,300.00
  • Availability: Open to All

Description

The Chief of Researcher and Reference Services Division (RRS) is a senior executive position at the Library of Congress, responsible for bringing vision, leadership, and innovation to the role. The Chief provides national leadership in the fields of research, reference, and information science as they relate to the division’s responsibility and represents the library at national and international meetings, events, and programs. The role involves setting strategies to organize, digitize and make information accessible; ensuring community-based engagement and diversity in collections development; implementing innovative onsite and online user experiences that support traditional and evolving forms of research; and pursuing creative and practical channels for increasing user engagement with the Library, its staff, and collections.

This position is located in the Research and Reference Services Division, General and International Collections Directorate, Library Services.

This is a supervisory, non-bargaining unit position.

Job Responsibilities

The Main Reading Room of the Library of Congress, capped by a dome 125 feet in the air, and surrounded by marble columns and bronze statues, is one of the world’s great research destinations and the symbolic heart of the Library of Congress. Visited every year by hundreds of thousands of researchers and tourists, it is the hub of operations for the Researcher and Reference Services Division (RRS), a division responsible for a wide array of services to Congress and the public. The division has responsibility for the reference collections of both the Main Reading Room and the Local History and Genealogy Service, one of the world’s premier collections of U.S. and foreign genealogical and local historical publications. The division also has custodial responsibility for the microform and machine-readable materials collection in the Microform and Electronic Resources Collections Reading Room. RRS also provides the Library’s public services for reader registration, inter-library loan and Congressional loan, and general collections retrieval.

The Chief of RRS is a senior executive position at the Library of Congress, responsible for bringing vision, leadership, and innovation to the role. The Chief provides national leadership in the fields of research, reference, and information science as they relate to the division’s responsibility and represents the library at national and international meetings, events, and programs. The role involves setting strategies to organize, digitize and make information accessible; ensuring community-based engagement and diversity in collections development; implementing innovative onsite and online user experiences that support traditional and evolving forms of research; and pursuing creative and practical channels for increasing user engagement with the Library, its staff, and collections.

Coordinates with subordinate supervisors to plan budgets, programs, policies and procedures for the Division. Serves as the Division’s chief management official, supervising in all areas cited above. Directs and encourages growth and maintenance of the Division’s collections and facilitates and increases their use and access nationally and internationally. Serves as a senior information specialist in one or more of the subject areas of the Research and Reference Services Division, with responsibility for establishing and developing collections and services under the purview of the Division, including the appraising external collections for possible acquisition; soliciting donations from private collectors and creators with historically important materials which would enhance Library’s collections; and the conversion of materials on deposit to gifts. Recommends monographs, serials, and electronic databases in one or more areas of interest to RRS for inclusion in the Library’s General collections. Coordinates with other government agency officials and research institutions interested in collaborative projects and inter-agency agreements. Ensures collections security, in collaboration with appropriate management and staff in the Division and officials throughout the Library.

Develops, conceives, plans, and implements policies and guidelines impacting a wide range of emerging, and/or critical agency programs. Interprets new legislation and/or Library strategic goals into program goals, actions, and policies, interpreting the affect of new legislative or strategic planning requirements on Library programs. Recognized as a Library authority in planning and developing new policies and program objectives with a broad or long-range impact on the Library, as well as the subject fields under the purview of the Research and Reference Services Division.

Establishes and maintains effective working relationships with various high-level managers and officials, including Members of Congress and their staff, other legislative and executive agencies, members of the Madison Council and other executives of major corporations, and distinguished members of the public including scholars, to advance the mission of the Research and Reference Services Division and the mission of the Library of Congress, furthering its strategic goals. Reports regularly on the effectiveness of all intra-division activities and collaborative projects and programs.

As primary agency advisor on collections, services, programs and events of the Research and References Division, counsels senior management staff and officials at multiple levels of the Library of Congress, including senior staff of Library Services and the General and International Collections Directorate on administrative matters. Advises senior managers on the appropriate methods and techniques to achieve program goals and objectives. Serves on inter-agency, national, and/or international special work groups, task forces, or expert panels on special projects or studies essential to the resolution of far-reaching operating issues and problems.

Qualifications

The competencies below are required for this position.  Those marked with a double asterisk (**) are considered the most critical competencies for this position.

A candidate’s resume must show a proven record of accomplishment that clearly demonstrates he or she has:

Ability to lead and inspire change**:  The successful candidate has the ability to lead tasks and people effectively and inspires change in developing and implementing agency values, principles, and direction. This includes the ability to promote ideas with enthusiasm, conviction, and assertiveness; resolve contentious situations; solicit and consider others’ opinions; gain support and commitment from others; motivate and inspire others; and promote a culture of change and growth.

Ability to direct a research services center, library, or similar cultural program**:  The successful candidate has the professional knowledge of the oversight and management of all aspects of a research services center, library, or similar cultural program, in order to command credibility in the research and information communities, to recognize trends in traditional and evolving forms of research, and identify collaborative opportunities with internal and external partners.

Ability to lead people and manage a diverse workforce**:  The successful candidate has the ability to lead people to meet an organization’s vision, mission, and strategic goals, including ongoing improvements in customer services.  Provided an inclusive workplace that fostered the development of others, facilitated cooperation and teamwork, and supported constructive resolution of differing opinions by using innovative approaches and future-oriented thinking.  Performed human resources management functions such as: managed the budget and personnel planning for organizational units under his/her direction; established performance expectations for subordinate supervisors and staff; provided formal and informal performance feedback and evaluated staff; and promoted the goals of equal employment opportunity and ensured the office was free of discriminatory employment practices.

Knowledge of the principles, concepts, and techniques of library, research or information science: The successful candidate has the ability to apply professional knowledge of library and information management principles, concepts and techniques to manage library functions and carry out library programs in a research library or information science setting; using this knowledge to create content, organize material, and provide access to digital collections. Experience with the following: 1) developed and implement modern strategies for general and special collections development and management; 2) set strategies to organize, digitize and make information accessible; 3) provided leadership for community-based engagement and diversity in collections development; 4) enriched the online and offsite user experience around collections and services; 5) implemented innovative onsite user experiences that support traditional and evolving forms of research 6) pursued creative and practical channels for increasing user engagement.

Ability to build and engage coalitions and professional networks in support of mission: The successful candidate has the ability to communicate effectively other than in writing:  The ability to effectively express ideas and recommendations other than in writing in various settings to peers, staff, managers, supervisors, and external audiences to both provide and seek information. This includes actively listening to or understanding communicated information and answering questions thoughtfully and completely.

Apply

Please carefully follow all instructions under the How to Apply tab to ensure that you are considered for the position.

Step 1: If you do not already have one, create a resume on USAJOBS. Although you must enter your Social Security Number for USAJOBS, this information will not be provided to the Library of Congress.

Step 2: Review the Job Announcement. We recommend you go to the Qualifications and Evaluations section of the job announcement to review the qualifications listed to ensure that your resume reflects your accomplishments in those areas.

Step 3: Click on the “APPLY ONLINE” button to the right of this announcement. Follow USAJOBS’ instructions to access your account and submit your resume. You will be redirected to the Hiring Management website to complete the application process. If this is your first time in Hiring Management, you will be asked to answer questions related to your eligibility for Federal employment. You will be able to update this information and save it to our account for future announcements.

Step 4: Click on “Finish” after you have completed your application. Once you have submitted your application, you can check your status online through your Hiring Management or MY USAJOBS account. If you are experiencing any technical difficulty with the online process, you MUST CONTACT THE POINT OF CONTACT FOR THIS ANNOUNCEMENT BEFORE THE CLOSING DATE. For all technical issues please contact jobhelp@loc.gov , no later than 4:30pm EST of the Closing Date.

Your resume is important to this application process. It will be reviewed to determine whether you possess the qualifications referenced above. All applicants are required to submit a resume that provides specific information (to include accomplishments, work experience and education/training) that clearly describes what you would bring to the position. The Supervisor leads his/her staff toward meeting the Library’s vision, mission, and goals by acting decisively, leveraging diversity and inclusiveness, demonstrating flexibility and resilience, fostering continuous improvement and innovation, and fostering integrity and honesty. To view the Library’s Supervisory Core Competencies click the following link: http://www.loc.gov/hr/employment/uploads/loc_supervisor_core_competencies.pdf.

Tagged as: , , ,