Community Program Specialist I/II, County of San Mateo

By IS Lab April 2, 2021

County of San Mateo

Do you want to be a part of an award-winning team and work with amazing people? Apply for a Community Program Specialist position with San Mateo County Libraries and join us in igniting growth through transformative experiences! At San Mateo County Libraries you can make a difference in our communities by helping to create an informed community through creative outreach, exciting programming, and innovative technology. If you want to be part of our friendly customer service team that provides opportunities for discovery, enrichment, and uplifting the community, consider meeting us and joining our team! We respect, value, and celebrate diversity, and bilingual skills are always a plus as we serve a variety of communities in the county.

The eligible list generated by this recruitment may be used to fill current and future vacancies throughout San Mateo County Libraries. The current vacancy is subject to change but is expected to support youth and families and the East Palo Alto community. Because of the diversity of the communities we serve, bilingual language skills (Mandarin, Cantonese, or Spanish) are strongly preferred.

The salary range for the Community Program Specialist I is $65,873.60 – $82,368.00 annually and the salary range for Community Program Specialist II is $73,777.60 – $92,248.00 annually.

Job Responsibilities

  • Provide excellent customer service to a diverse community of all ages in a busy public library.
  • Design, adapt, and deliver non-traditional and innovative services that benefit the needs of the community.
  • Maintain and develop programs that support child learners, with a particular focus on critical skills and knowledge, including but not limited to English as a Second Language (ESL).
  • Identify and implement research-based methods, practices, techniques and pedagogy that help learners succeed.
  • Establish cooperative working relationships with community services providers, program participants, volunteers, and co-workers.
  • Use technology as a tool, staying on top of new technology trends that support program areas.
  • Provide training and support for library staff working in program areas.
  • Plan, schedule, coordinate, and carry out programming, workshops, classes, and at special events, along with outreach activities to community groups and agencies, ranging from tabling to public speaking.
  • Collect and maintain program records and statistics and create reports, as needed.
  • Work in a collaborative teamwork setting and inspire fun in the workplace.
  • Take initiative and work well both independently and with others.
  • Communicate effectively, both orally and in writing.

Job Qualifications

Any combination of education and experience that would likely provide the required knowledge, skills and abilities is qualifying.  A typical way to qualify is:

Community Program Specialist I: Two years of experience in an organization providing social services which has included responsibility for community service program development such as planning, evaluating, monitoring or coordinating projects.
Community Program Specialist II: Four years of experience in an organization providing social services which has included responsibility for community service program development such as planning, evaluating, monitoring or coordinating projects.

Candidates should also exhibit the following knowledge, experience, and skills:

  • Principles, practices, and administrative requirements of the program to which assigned.
  • Contemporary social, political and economic trends and problems related to community services.
  • Principles of social planning and program development related to community services.
  • Specialized technical knowledge related to assigned program area.
  • Monitoring and evaluating systems for community services programs.
  • Formulation and function of community and volunteer organizations.
  • Current social and community needs.
  • Principles and practices in community development and services planning.
  • Methods applied to the collection and evaluation of statistical data.
  • Principles of community organization.
  • Applicable federal, state and local laws, rules and regulations and County and program policies and guidelines.
  • Computer applications related to the work.
  • Office administrative practices and procedures, including records management and the operation of standard office equipment.
  • Make independent judgments and work independently.
  • Prepare concise reports and recommendations.
  • Communicate effectively in writing and orally.
  • Coordinate multiple facets of a program function.
  • Interpret rules, regulations and guidelines at all government levels.
  • Compile, analyze and interpret data using statistical and research techniques.
  • Establish and maintain cooperative working relationships with members of other departments and diverse community groups.
  • Plan, organize, promote and coordinate diverse community program activities.

Final Filing Date: April 8, 2021
Application Screening: April 13-14, 2021
Civil Service Panel Interview: April 26 and/or 27, 2021 (Tentative, dates subject to change)