Website City of Santa Ana
The City of Santa Ana is looking for individuals who are results-oriented, possess great attitude, demonstrate creativity and innovation, work efficiently, show a record of success and have a passion for public service. Having highly talented employees provides the best service to our community.
Under direct to general supervision, performs a variety of professional Library duties in assigned areas such as adult services, children’s services, youth services, technology and support, and outreach programs; provides a wide range of technical and/or direct library services to the community and contributes to the development of programs and services for target audiences, reference, collection development and management, and/or cataloging; assists with the identification of current community needs and projection of future needs; and performs related work as required. There are currently three (3) full-time vacancies: one (1) in Adult Services, one (1) in Technology and Support Services-E-Library, and one (1) in Young Adult Services-Bookmobile. The eligible list created from this recruitment may also be used to fill future vacancies in the Library.
- Provides assistance to and advises patrons, including children, young adults, adults and senior citizens in the effective use of Library collection, facilities and services
- Demonstrates the use of library resources, tools, equipment, and electronic reference sources; assists with digital downloads.
- Conducts effective reference interviews to assess and satisfy customer information needs.
- Develops the collection for an assigned area of the Library; reviews and analyzes collection use; recommends books, media, and materials for purchase based on community needs and awareness of various cultures and socioeconomic backgrounds.
- Answers readers’ advisory and general reference questions from telephone, webpage and in person queries by accessing a variety of print and non-print resources, including electronic resources.
- Participates in the selection of part-time staff; schedules, provides technical and functional supervision to part-time library staff and library volunteers.
- Develops, implements, and evaluates services and programs in a designated area such as adult services, children’s services, youth services, and outreach; develops new services and programs that meet community needs.
- Performs bibliographic searches using both print and non-print sources.
- Performs outreach to the community, community organizations, and schools; informs community members and organizations about library services, programs, and collections.
- Organizes, maintains, and catalogs/indexes a variety of print and digital materials.
- May perform original cataloging of print and non-print materials; maintains and updates catalog files.
- Reviews new publications and collection materials and selects materials and resources for acquisition or disposition, as appropriate.
- Develops and implements a variety of library-related activities, including story hours, library tours, and instructional classes.
- Performs collection development activities, including materials selection and weeding, and sorting donated materials; selects books and materials with attention to the budget dedicated to this purpose.
- Oversees periodical selection and management.
- Responds to suggestions, requests, or concerns from library users or community members.
- Participates in meetings, committees, or projects intended to enhance library services or promote consistent policies and procedures across the department.
- Performs special reading and research and participates in professional meetings, workshops, and conferences and continuing education programs, as appropriate to remain abreast of current literature and professional trends.
- Maintains and troubleshoots electronic and online resources.
- Represents the department at professional meetings as required and promotes library services.
- Compiles and drafts library activity reports and statistics.
- Develops and present special cultural and holiday programs, as well as activities related to the summer reading program.
- May act as moderator in difficult patron interactions, applying and implementing library policies and guidelines appropriately, modifying or adjusting these on a case by case basis and referring unresolved issues to a Senior or Principal Librarian or management
- Addresses building malfunction and emergency maintenance issues, makes schedule adjustments for unplanned absences, and opens/closes the facility.
- Plans and directs the work of assigned non-librarian staff or volunteers.
- Writes and administers grants, develops resources, and researches grant possibilities.
- Perform related duties and responsibilities as required.
Graduation from an accredited college with a Master’s degree in Library Science and some experience in professional library work, or any equivalent combination of experience and training which provides the following knowledge and abilities:
- Principles and practices of effective grant writing; basic knowledge of budget practices
- Basic principles of supervision and training; core library operating principles, including confidentiality of customer information, freedom of information, and intellectual freedom
- Current principles, practices, procedures, techniques, and materials of professional library work, including library reference, collection development, and other professional library services
- Principles, techniques, and procedures in cataloging, indexing, classifying, and organizing library materials
- Principles, practices and techniques of public relations, community outreach, and service promotion
- Principles and techniques used in bibliographic research
- General library materials selection standards
- Library services and available resources
- Techniques for promoting and publicizing library services, programs, and events
- Recent technological, professional, and societal developments, current literature, and sources of information related to library services.
- Applicable Federal, State, and local laws, regulatory codes, ordinances, and procedures relevant to assigned area of responsibility
- Record-keeping principles and procedures
- Modern office practices and technology, including personal computer hardware and software applications related to the work
- English usage, grammar, spelling, vocabulary, and punctuation
- Techniques for effectively representing the City in contacts with governmental agencies, community groups, various business, professional, educational, and regulatory organizations, and the public
- Techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors, and City staff.
- Monitor assigned budget for staff hours/dollars and area of collection development
- Perform professional library tasks as assigned, including reference, readers advisory, program and service development, collection development, and cataloging
- Provide supervision and direction to assigned staff and volunteers
- Demonstrate initiative and sound judgment when necessary to make responsible decisions or in the absence of the department manager
- Plan and conduct the activities and operations of a specialized library function
- Research and write grant applications
- Use computer and other technology, including software, hardware, and the Internet to be able to assist customers, conduct research, prepare reports, and use email and other communications technologies
- React tactfully and diplomatically during interactions with staff, the public, community groups, etc. while appropriately adhering to and enforcing sound library policies, procedures, and practices
- Maintain a strong service orientation and a demonstrated dedication to quality customer service
- Research, analyze, and summarize data and prepare accurate and logical written reports
- Operate modern office equipment including computer equipment and specialized library services software applications programs
- Organize and prioritize a variety of projects and multiple tasks in an effective and timely manner
- Organize own work, set priorities, and meet critical time deadlines
- Use English effectively to communicate in person, over the telephone, and in writing
- Make sound, independent decisions within established policy and procedural guidelines
- Use tact, initiative, prudence, and independent judgment within general policy, procedural, and legal guidelines
- Establish, maintain, and foster positive and effective working relationships with those contacted in the course of work.
To apply for this job please visit www.governmentjobs.com.