Librarian, City of Santa Ana

By IS Lab July 16, 2021

Website City of Santa Ana

The City of Santa Ana is looking for individuals who are results-oriented, possess great attitude, demonstrate creativity and innovation, work efficiently, show a record of success and have a passion for public service. Having highly talented employees provides the best service to our community.

Under direct to general supervision, performs a variety of professional Library duties in assigned areas such as adult services, children’s services, youth services, technology and support, and outreach programs; provides a wide range of technical and/or direct library services to the community and contributes to the development of programs and services for target audiences, reference, collection development and management, and/or cataloging; assists with the identification of current community needs and projection of future needs; and performs related work as required. There are currently three (3) full-time vacancies: one (1) in Adult Services, one (1) in Technology and Support Services-E-Library, and one (1) in Young Adult Services-Bookmobile. The eligible list created from this recruitment may also be used to fill future vacancies in the Library.

Job Responsibilities

  • Provides assistance to and advises patrons, including children, young adults, adults and senior citizens in the effective use of Library collection, facilities and services
  • Demonstrates the use of library resources, tools, equipment, and electronic reference sources; assists with digital downloads.
  • Conducts effective reference interviews to assess and satisfy customer information needs.
  • Develops the collection for an assigned area of the Library; reviews and analyzes collection use; recommends books, media, and materials for purchase based on community needs and awareness of various cultures and socioeconomic backgrounds.
  • Answers readers’ advisory and general reference questions from telephone, webpage and in person queries by accessing a variety of print and non-print resources, including electronic resources.
  • Participates in the selection of part-time staff; schedules, provides technical and functional supervision to part-time library staff and library volunteers.
  • Develops, implements, and evaluates services and programs in a designated area such as adult services, children’s services, youth services, and outreach; develops new services and programs that meet community needs.
  • Performs bibliographic searches using both print and non-print sources.
  • Performs outreach to the community, community organizations, and schools; informs community members and organizations about library services, programs, and collections.
  • Organizes, maintains, and catalogs/indexes a variety of print and digital materials.
  • May perform original cataloging of print and non-print materials; maintains and updates catalog files.
  • Reviews new publications and collection materials and selects materials and resources for acquisition or disposition, as appropriate.
  • Develops and implements a variety of library-related activities, including story hours, library tours, and instructional classes.
  • Performs collection development activities, including materials selection and weeding, and sorting donated materials; selects books and materials with attention to the budget dedicated to this purpose.
  • Oversees periodical selection and management.
  • Responds to suggestions, requests, or concerns from library users or community members.
  • Participates in meetings, committees, or projects intended to enhance library services or promote consistent policies and procedures across the department.
  • Performs special reading and research and participates in professional meetings, workshops, and conferences and continuing education programs, as appropriate to remain abreast of current literature and professional trends.
  • Maintains and troubleshoots electronic and online resources.
  • Represents the department at professional meetings as required and promotes library services.
  • Compiles and drafts library activity reports and statistics.
  • Develops and present special cultural and holiday programs, as well as activities related to the summer reading program.
  • May act as moderator in difficult patron interactions, applying and implementing library policies and guidelines appropriately, modifying or adjusting these on a case by case basis and referring unresolved issues to a Senior or Principal Librarian or management
  • Addresses building malfunction and emergency maintenance issues, makes schedule adjustments for unplanned absences, and opens/closes the facility.
  • Plans and directs the work of assigned non-librarian staff or volunteers.
  • Writes and administers grants, develops resources, and researches grant possibilities.
  • Perform related duties and responsibilities as required.

Job Qualifications

Graduation from an accredited college with a Master’s degree in Library Science and some experience in professional library work, or any equivalent combination of experience and training which provides the following knowledge and abilities:

Knowledge of:

  • Principles and practices of effective grant writing; basic knowledge of budget practices
  • Basic principles of supervision and training; core library operating principles, including confidentiality of customer information, freedom of information, and intellectual freedom
  • Current principles, practices, procedures, techniques, and materials of professional library work, including library reference, collection development, and other professional library services
  • Principles, techniques, and procedures in cataloging, indexing, classifying, and organizing library materials
  • Principles, practices and techniques of public relations, community outreach, and service promotion
  • Principles and techniques used in bibliographic research
  • General library materials selection standards
  • Library services and available resources
  • Techniques for promoting and publicizing library services, programs, and events
  • Recent technological, professional, and societal developments, current literature, and sources of information related to library services.
  • Applicable Federal, State, and local laws, regulatory codes, ordinances, and procedures relevant to assigned area of responsibility
  • Record-keeping principles and procedures
  • Modern office practices and technology, including personal computer hardware and software applications related to the work
  • English usage, grammar, spelling, vocabulary, and punctuation
  • Techniques for effectively representing the City in contacts with governmental agencies, community groups, various business, professional, educational, and regulatory organizations, and the public
  • Techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors, and City staff.

Ability to:

  • Monitor assigned budget for staff hours/dollars and area of collection development
  • Perform professional library tasks as assigned, including reference, readers advisory, program and service development, collection development, and cataloging
  • Provide supervision and direction to assigned staff and volunteers
  • Demonstrate initiative and sound judgment when necessary to make responsible decisions or in the absence of the department manager
  • Plan and conduct the activities and operations of a specialized library function
  • Research and write grant applications
  • Use computer and other technology, including software, hardware, and the Internet to be able to assist customers, conduct research, prepare reports, and use email and other communications technologies
  • React tactfully and diplomatically during interactions with staff, the public, community groups, etc. while appropriately adhering to and enforcing sound library policies, procedures, and practices
  • Maintain a strong service orientation and a demonstrated dedication to quality customer service
  • Research, analyze, and summarize data and prepare accurate and logical written reports
  • Operate modern office equipment including computer equipment and specialized library services software applications programs
  • Organize and prioritize a variety of projects and multiple tasks in an effective and timely manner
  • Organize own work, set priorities, and meet critical time deadlines
  • Use English effectively to communicate in person, over the telephone, and in writing
  • Make sound, independent decisions within established policy and procedural guidelines
  • Use tact, initiative, prudence, and independent judgment within general policy, procedural, and legal guidelines
  • Establish, maintain, and foster positive and effective working relationships with those contacted in the course of work.

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