Assistant Manager, Reference

By IS Lab June 2, 2020

Website St. Louis County Library

DESCRIPTION

Join an award winning team!

St. Louis Top Workplaces, 2014-2019
Urban Libraries Council Top Innovator, 2015, 2017
Library Journal Four Star Library, 2014-2018
What’s Right with the Region for Demonstrating Innovative Solutions, 2016
Missouri Library of the Year from MLA 2014

Known as the “Gateway to the West”, St. Louis and the surrounding area offers an array of lifestyles. From hip, trendy cafes and neighborhoods to a plethora of outdoor activities with hundreds of parks and trails to popular sporting events and cultural attractions. St. Louis County is a great place to live, work, and play!

St. Louis County Library is a 20 branch system, serving over 860,000 patrons and circulating 14 million items a year. SLCL is in the midst of a multi-year capital improvement project called Your Library Renewed, to upgrade existing structures and open new facilities, as well as enhance library programs and services. Not only do we have state-of-the-art buildings, but our array of programs and partnerships are abundant and diverse. SLCL staff are creative and forward thinking, developing several awarding winning programs geared to enrich individual minds, enhance lives and expand perspectives.

The Reference Department plays a key role in the library’s mission to enrich our community by providing system-wide educational programs on various research topics, creating outreach opportunities and community partnerships, instructing patrons in one-on-one librarian consultations, creating subject guides, and more. We are proud to provide over 7,000 print materials and nearly 100 electronic resources, and we work strategically to help people find and use them to enhance their lives. We are particularly focused on expanding our research services for entrepreneurs and job seekers to connect them with our robust resources, thus supporting our community by strengthening the local economy.

The Assistant Reference Manager supervises department staff, oversees operations to maximize quality and efficiency, and helps shape the collection by assisting with the evaluation, selection, and management of databases and print materials. This position is ideal for an enthusiastic person who values data-driven decision making and lifelong learning and who recognizes change as opportunity. We are looking for an individual who is committed to providing outstanding customer service, reducing barriers to library access, leading our awesome staff, building thriving community relations, and taking pride in being a part of the SLCL team!

Want to work in a library system that is valued by the community?

Do you want to work for this awarding winning library system?

It is a wonderful time to join St. Louis County Library, where facility innovations and creative public services are always growing! Apply today!

RESPONSIBILITIES

Assists the Reference Manager with the maintenance of the research collection and the operations of the department to provide excellent and useful information resources and services to the public and library staff.

  1. Assists in supervising and monitoring Research staff to ensure smooth operation of the department.
  2. Supervises and monitors workflows and operations to ensure excellent and efficient customer service.
  3. Assists in the review and selection of print reference and database resources system-wide to ensure that the Library has a well-rounded and comprehensive selection that reflects the needs of staff and patrons.
  4. Maintains department resources so that staff have the proper tools to meet patron needs and promote library resources to patrons and library staff system-wide.
  5. Coordinates with various staff to disseminate research information and training to ensure staff are well-informed when meeting patron needs and promoting the use of database resources.
  6. Other duties as assigned.

 

QUALIFICATIONS

Master’s Degree in Library Science

Ability to supervise, train, and motivate staff

Must possess a commitment to a high level of public service to Library customers
Must possess good judgment, analytical, and problem solving skills

Must possess excellent communication and organization skills

Ability to work effectively with other Library managers in a professional manner

Hours:
Monday-Friday, two evenings per week
One Saturday and Sunday per month

Hiring Rate: $54,886.00

To apply for this position, please visit:
http://www.slcl.org/employment

 

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To apply for this job please visit www.slcl.org.


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